Refund and Returns Policy

HomeRefund and Returns Policy
  1. Introduction

At vibrantvests, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a refund or exchange subject to the terms and conditions set out below.

  1. Refund and Exchange Policy
  • You may request a refund or exchange within 7 days of receiving your order.
  • To be eligible for a refund or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it.
  • You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.
  • If you are eligible for a refund, we will refund the purchase price of the item, less any shipping costs, to the original method of payment within 7 business days of receiving the returned item.
  • If you are eligible for an exchange, we will ship the replacement item to you within 7 business days of receiving the returned item.
  1. Exceptions
  • We do not accept returns or exchanges for items that have been used or damaged by the customer.
  • We do not accept returns or exchanges for customized or personalized items unless they are defective or damaged.
  1. How to Request a Refund or Exchange

To request a refund or exchange, please contact us at contact@vibrantvests.com with your order number and reason for the return or exchange. We will provide you with further instructions on how to return the item.

  1. Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on this website and will be effective immediately upon posting.

If you have any questions or concerns about this refund policy or our products, please contact us at contact@vibrantvests.com.